Massachusetts Motorcycle Dealer - Paramount Harley-Davidson Buell

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Customer Testimonials

What some of our customers say about our dealership.

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"What started as a dream (first bike) has turned out to be reality, thanks in no small part to the staff at Paramount HD. When I first entered the showroom, I wasnt swarmed over by salesmen. Right then I knew that this would be a low stress experience. Derek, Frank, Dave & Bob were exceptionally cordial and very informative. You now have a customer for life. Thank You! "

By: Paul Stoughton,MA

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"I just wanted to say what an amazing service the staff of Paramount Harley-Davidson provides. I purchased a battery for my 2002 Harley Davidson Night Train and went to put it into my bike and realized it was not the right battery. I emailed Paramount, and the parts manager told me he would have someone hand deliver the battery to my home 30 miles away from the store the same day. To top it off they never even made a mistake. They gave me the right battery, but the prior owner of the bike rewired the bike thus making the proper battery appear to be the wrong battery. Thanks!"

By: Keith Bolton,MS

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"You guys are the best! No nonsense, no attitude. Everyone was friendly, knowledgeble, and helpful. No wonder my friends said you guys were the only place to go. Well worth the trip from the south shore. "

By: Anonymous Hull,MA

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"Helpful parts person secured what I needed or redirected me for the part I needed when out of stock. A first class business."

By: John Assonet,MA

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"Of all my experiences at Harley-Davidson dealers, Paramount is by far the best operation. Sales and Service went out of their way for me when I purchased my bike, and service has been awesome since. The parts counter goes out of their way for me and always makes me feel that they want me there, not always the way at other dealers."

By: Chuck Brookline,MA

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" good people ,treat you right ."

By: Anonymous w.newbury,MA

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"Purchased on 2007 Street Bob. No sale pressure, good deal, good service, bike was ready when promised. Thanx!!!!!!!!!"

By: Kurt Oxford,MA

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""Thank you to everyone at Paramount. My Street Glide is great and the work you did is top notch. Thank you Frank and everyone else who helped me out. I will recommend you guys to everyone""

By: DAVID FRAMINGHAM,MA

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"The only place to go for all your Harley needs.....Rich P."

By: Richard Quincy,MA

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"Thanks to Derek,Stan and Frank and the whole crew. Love my new bike and couldn't be happier with the whole experience. The Customer service has been oustanding! Thanks again, Jason"

By: Jason millbury,MA

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"I just want to say that Frank, Rob and everyone at Paramount Harley are very kind and professional. I would recommend everyone to shop at your store. Thanks everybody. Dave Strassheim"

By: David framingham,MA

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"Thanks Colleen!!!! I'm living in Florida but originally from Framingham and wanted one of your shirts to wear while riding but could not purchase one on line...I spoke to Colleen who informed me she could mail me one. I left it up to her to pick me out a great T....Love it!!!!! Great job!!!! I'll stop in when I come up next spring. Stacie Martin"

By: Stacie Palm Bay,FL

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"I purchased a 2006 Softail Deluxe in August. Derek�s help in guiding me to the Deluxe was helpful. I was originally in to buy a Deuce. I must say the Deluxe fits me much better and handles great. I will be in for other purchases in the future, Thanks, Mike Campilio "

By: michael walpole,MA

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"I have been riding since 1965, and dealt with several other dealers over the years, and without a doubt this dealership is miles above the others. The sale and financing was great, I felt like my business was wanted. I didn't feel that way with others that I have dealt with over the years. Keep up the good work, and thanks."

By: Robert Pepperell,MA

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"I had been looking around for about a monthm for my new bike, had been to 3 dealers with no satisfaction. Although Paramount was a little bit of a hike for me I decided to head to Framingham. Within 2 hours I had the bike I was looking for at the price I wanted to pay no BS. Derek and Stan were great guys to work with, I couldnt be happier with my bike. I would highly recommend Paramount for anyone looking to buy their new HD. Thanks guy's Don Holmes Keep it upright! "

By: Don West Bridgewater,MA

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"This was my first experience buying a new bike and it could not have gone better. There was no pressure buying just a friendly attitude. Derek, Frank and Stan, you guys made the experience enjoyable. I will highly recommend Paramount to any and all people I know. Thanks again "

By: Bob West Roxbury,MA

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"just wanted to say thank you for the great service ted and paul are great guys and great to deal with thanks for everything.and the tech did a great job also.thanks for washing the bike after it was repaired."

By: mark framingham,MA

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"I visited three Harley dealerships looking for a bike that was within my budget. The first two stops resulted in salespeople trying to sell a new 1200 Sporster that I tried to tell them I could not afford. When I walked into Paramount I was approached by Derek who did a great of listening to what I was looking for and suggested a pre-owned 2001 Sporster that with the help of Robert and Frank I am now enjoying. These three make a great team making it well worth the 50 mile drive. "

By: arthur carver,MA

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"was kind of nervous being the first bike you converted to a 113 motor ( a 04 road king custom). after 1500 care free miles....you set my bike free, not only can it breeth it roars. impressed by your work my friend is having his 2000 road king stepped up to a 95 kit. thanks to lou an tony in service they bring riding to another level............joe"

By: joe franklin,MA

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"YOU GUYS ROCK!!I HAVE NEVER HAD AN EXPERIENCE LIKE THIS AT ANY OTHER DEALER.MY LOCAL DEALER IS THE REASON I CAME TO YOU,THANK YOU!!FROM THE FIRST TIME I SPOKE WITH DEREK,I KNEW I MADE THE RIGHT DECISION.HE WAS PROFESSIONAL,CUSTOMER ORIENTATED AND NO PRESSURE,AWESOME!I TOLD HIM WHAT I WANTED AND HE SAID COME DOWN WHEN YOU CAN,I DID.YOUR PRICE ON MY 07FLSTN WAS BY FAR UNBEATABLE. WHEN I MET ROBERT IN FINANCE IT WAS LIKE I WAS PART OF THE FAMILY,FRANK SET ME UP WITH A GREAT DEAL ON ACCESSORIES AND WE WERE STYLIN'.THEY EVEN FOUND A MISTAKE ON THE PAPERWORK AND CSLLED ME TO SAY I HAD A CREDIT.THAT'S WHAT I CALL CUSTOMER SATISFACTION!!!I WILL REFER ANYONE I KNOW TO PARAMOUNT! FOR ME IT WAS WELL WORTH A 2HR DRIVE.HATS OFF TO THE ENTIRE PARAMOUNT TEAM'I'LL BE BACK FOR MY NEXT ONE,TOO."

By: DOMENIC GILMANTON,NH

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"YOU GUYS ROCK!! I SPOKE WITH ERIC AND HE WAS AWESOME. NO PRESSURE AND VERY CUSTOMER ORIENTATED. I CAME DOWN FROM N.H. AND WAS BLOWN AWAY BY YOUR LEVEL OF CUSTOMER SERVICE.FROM THE MOMENT I SAT WITH ERIC AND THEN ROBERT IN FINANCING I WAS TREATED GREAT!!WITHIN 1/2HR THE DEAL WAS DONE.MY DEALINGS WITH FRANK IN PARTS WAS AS PAINLESS AS POSSIBLE AND I GOT A GREAT DEAL ON MY ACCESSORIES.I'D REFER ANYONE I KNOW TO YOU GUYS AND MY NEXT HD WILL BE PURCHASED FROM PARAMOUNT.IT'S A GREAT FEELING TO KNOW NOT ALL DEALERS ARE LIKE MY LOCAL ONE, WHO,DUE TO THEIR POOR,ARRAGENT ATTITUDE BROUGHT ME TO YOU"

By: Domenic Gilmanton,OK

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"All the staff were really friendly and helped me find everything that i needed... I am from South Africa and I am only in the states for a year, working as an au pair, so my finances wont allow it... but your store is well presented and I will be telling all my friends about it... thank you..."

By: chantel natick,NY

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"Thank you to Derek, Frank & Robert. I can't find an aspect of my purchase I would change. I don't know how it could have been easier, or more fun."

By: Anonymous Braintree,MA

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"I bought my VRSCA from Paramount in August, Everyone involved was fantastic. Every department from service to parts are simply the best I've encountered in 30 years of riding, and dealing with dealerships in general. My son just started riding and when its time to get a new Buell, I know it will come from Paramount HD/Buell."

By: Gary Framingham,MA

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"We can't say enough about the staff at Paramount from Derek Rick and Frank in sales to Lou and Tony in service. Oh yeah, and Robert in finance - after two hours with him, we felt like we've known him for 30 years!!! It was a great experience!!! No pressure no hassle and the best price around!! I would highly recommend anybody looking for a bike to shop them, you won't be dissapointed!!!! Paul & Debbie Bolognese Methuen,Mass"

By: Paul Methuen,MA

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"Great Dealership. Great People!!!"

By: Thomas Milford,MA

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"Picked up my new 2007 Street Glide tonight. I want to give a sincere 'Thank You' to all the guys at Paramount for one of the best purchasing experience I've had on any vehicle/motorcyle. The very professional, honest, and laid back style of Bob, Frank, and Derek have earned my loyalty. I would recommend them to 'anyone' looking to purchase a Harley/Buell. Don't even waste your time looking anywhere else."

By: Dan Hubbardston,MA

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"I went all over Massachusetts and found not only the best price but people that were not "salesmen" no pressure and no hassles. Even though a Harley "dealer" is less then 4 city blocks from me I haven't been treated with the respect that Paramount showed me."

By: David Westport,MA

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"I recently purchased my first HD, an 06 Road King, from Paramount after an exhaustive search. I would like to commend Rick, Frank and Bob on their pleasant attitudes and their timely responses to my requests. The absence of annoying overly-aggressive sales practices on everything from accessories to service plans, was a major factor in my decision. "

By: Tom Danvers,MA

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"Will buy my next bike from paramount and will recommend them to others."

By: Walter Weymouth,MA

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"I purchased my 06 Road King from Paramount H/D. I had been shopping for 2 months for new the bike I wanted. A group of us rode our bikes to Paramount to buy my bike, but we got in a traffic jam. I got to Paramount 20 minutes before closing. Not only did they process my bike, but they kept the store open after hours while we shopped for accessories. When I picked up my bike I decided I wanted chrome controls. I told the service department that I was planning a bike trip to NY the next week. The service manager put 2 or 3 mechanics on the task. It looked like an assembly line. Before I finished shopping the bike was finished. Also, you haven�t truly experienced the Paramount culture until you meet Bob in Finance. Financing was a breeze. "

By: Nick Whitman,MA

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" I purchased my 05 Road King from Paramount H/D and have had great experiences from all departments. I recently brought my bike in for the 1st 1,000 mile service and I was very pleased. Tony got my bike in right away on Sat. 8/13 at 10 a.m. and I rode home with the service all done at 1 p.m..Now thats Great Service!!! Thanx, Mike B. "

By: Mike Milford,MA

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"Once again I want to thank the service department (Lou and Tony) for exceptional service. I brought in my 2003 Heritage Springer last week for a minor problem. The problem was fixed quickly and expertly. Paramount is the epitome of what every dealership should hope to strive for. Thanks again. David G. Sharon, MA"

By: David Sharon,MA

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"I brought my bike in for the first service. I dropped off my bike clean in the morning and it was ready by 4PM same day. When I picked it up it was still clean and looked great! I assume after the service it was washed and blown dry. I appreciate the detailed service that I received and will most definately bring it back to Paramount for future service. Thanks again! Leo Doucette "

By: Leo Ashland,MN

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"April 18, 2005 Mr. Lou Marasca Service Manager Paramount HarleyDavidson/Buell, LLC. 266 Waverly Street Framingham, Massachusetts 01702 Re: Service on my Softail Dear Lou, I don�t often write these types of letters but feel it is merited based on the exceptional service provided to me by your shop. Your personal commitment and focus to diagnose and remedy my bike�s �extraordinary� starter/primary problem needs to be recognized. I want to extend a sincere thank you to you, Tony and Ted for taking care of me and my bike and getting us back on the road to enjoy the spring riding. I look forward to working with Paramount in the future. Thanks and Best Regards, Dan Dover, Massachusetts "

By: Dan Dover,MA

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"I SPENT 2 MONTHS LOOKING FOR A BIKE AT OTHER DEALERSHIPSAND AND ABOUT 25 HRS OF MY TIME. I CAME HERE AND I WAS DONE IN ABOUT 10 MINUTES. THERE WAS NO HASSLE WHICH I WAS VERY HAPPY ABOUT. I SAT WITH BOB IN FIANCE WHICH I FELT LIKE I KNEW HIM FOR A LIFE TIME NOT LIKE I WAS SIGNING MY LIFE AWAY. I WOULD DO ALL MY DEALS HERE FROM NOW ON AND I WILL SEND ALL MY FRIENDS HERE ALSO. I TIP MY HAT TO STAFF AT PARAMOUNT H.D. RESPECTFULLY SUBMITTED F.F. JAMES SWEENEY "

By: JAMES AUBURN,MA

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"This was my first time using Paramount since moving from Salem, MA to Franklin, MA and I was very please with the friendly staff and efficient service. Keep up the good work."

By: Anonymous Franklin,MA

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"I just had a 10,000 mile service on my 2003 Heritge Springer which I purchased there. Nothing has changed....still the best service (thanks to Lou)I've ever experienced. There's no dealership that can hold a candle to Paramount. Dave"

By: David Sharon,MA

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By: jay brookline,MA

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By: john blackstone,NV

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"The purchase of my bike will make a dream, that has been many years in the making come true, as alot of us know life has a way of changing our plans. Well, the bike is on order and I can`t be happier with the straight talk and the deal I got from ROBERT. Dreams do come true."

By: John boston,MA

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"I was recently going to purchase a bike and had to wait for family reasons. Your folks could not have been nicer. When I initially came in, everyone from sales to finance to accessories to ownership was low key, helpful and great to deal with. From the minute I walked into your dealership, I felt completely comforta